We ship worldwide with Zeleris, UPS and DHL. 

Shipping price does not include duty or custom charges that may be incurred on shipment to countries outside the European Union. The brand will not be responsible for these expenses and management.

All our garments are made to order, and take 2-10 working days to produce + shipping time.

Spain
Peninsula and Baleares

• Shipping 4-7 working days 4-6€
• Returns: 5€

Spain
Canarias, Ceuta and Melilla

• Shipping 6-10 working days 12-15€
• Returns: 14€

Europe 
Andorra, France, Germany, Ireland, Italy, Portugal

• Shipping 4-15 working days 8-15€
• Returns: 15€

Europe 

United Kingdom, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Monaco, Netherlands

If the country of destination cannot be found, email contact@paraiso-paraiso.com to check the fee.

Return and exchange policy

All our garments are made to order, which is why we only accept exchanges for the same item in a different size. We have a 15-day exchange policy, meaning you have 15 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, please contact contact@paraiso-paraiso.com.

Delivery failure

If after two attempts delivery of your parcel becomes impossible, we will try to find a safe place to leave it, and will also leave a note to let you know where your parcel is and how to pick it up. If you are not going to be in the place of delivery at the convened time, please contact us to agree on another delivery date.

If 15 days after your parcel is available for delivery the parcel has not been delivered for reasons not attributable to us, we will understand that you want to cancel the agreement and it will therefore be terminated. Following said termination we will refund you the price paid for such products as soon as possible and in any event within a maximum of 30 days from the date in which we deem the agreement to be terminated. In such case, we will be authorised to charge you the transportation costs arising from the shipping and termination costs.